Upwardo Refund Policy
Last updated: 2026-09-07
Plus is sold through the Apple App Store or Google Play, and the store you bought from handles refunds.
Seller: WaveApp LLC
Checkout: Apple · Google
Contact: support@upwardo.app
Product domain: upwardo.app
1. Who refunds
- Plus, in its yearly, monthly or lifetime form described in the terms, is sold by the Apple App Store or Google Play. The store is the merchant, decides the refund under its own policy, and pays it.
- We run no separate refund window and no refund-by-email route. We cannot refund a store purchase ourselves.
- Nothing on this page takes away the rights the law where you live gives you. For buyers in the EU, the right of withdrawal is handled in the store's checkout terms.
2. How to ask
- Apple App Store: use Apple's Report a Problem page (reportaproblem.apple.com) with the Apple ID you bought with.
- Google Play: use Google Play's refund request for the account that made the purchase.
- To stop the next renewal of a subscription, cancel in the store's subscription management. Cancelling deletes nothing.
Have the store receipt or order number ready. "Restore purchase" brings a purchase you already made back onto this device; it is not a refund button.
3. Trials
The yearly plan starts with a 7-day free trial, once per installation; the monthly plan and the lifetime purchase have none. Cancel at least 24 hours before the trial ends and nothing is charged, so there is nothing to refund.
4. After a refund
- Plus ends once the store revokes the entitlement, following the store's and RevenueCat's record. You do not need to tell us.
- Sync pauses, the monthly review stops and AI drafts return to the free allowance. Your ledger stays on your devices, readable and exportable, and nothing you entered is locked or removed.
5. Contact
support@upwardo.app — WaveApp LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA