Upwardo Refund Policy
Last updated: 2026-10-24
Plus is sold through the Apple App Store or Google Play, and the store you bought from handles refunds.
1. Who refunds
WaveApp LLC makes the app. The store is the merchant for the purchase described in the terms. It decides refunds under its own policy and pays them. We run no separate refund window or refund-by-email route. We cannot refund a store purchase ourselves. Nothing here takes away your statutory rights. For EU buyers, withdrawal rights for digital content follow the store's checkout terms.
2. How to ask
- For Apple App Store purchases, use Report a Problem with the Apple ID you bought with.
- For Google Play purchases, use Google Play's refund request for the account that made the purchase.
Have the receipt or order number ready. Restore purchase in Settings recovers access. It is not a refund button. To stop the next subscription renewal, cancel in the store's subscription settings. Cancelling deletes nothing.
3. Trials
The yearly plan starts with a 7-day free trial, once per App Store or Google Play account; the monthly plan has none. Cancel at least 24 hours before the trial ends and nothing is charged, so there is nothing to refund.
4. After a refund
Your access to Plus ends once the store revokes the entitlement, following the store's and RevenueCat's records. You do not need to tell us. Sync and partner sharing pause and the monthly review stops. Your ledger stays on your devices, readable and exportable, and nothing you entered is locked or removed.
5. Contact
Email support@upwardo.app or write to WaveApp LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.